History Files
 
Support

Support

 

 

The History Files

Help pages


Help with the History Files website

If you require any help you may be able to find an answer to your question below. If you are unable to resolve your question then please get in touch using the appropriate link in the sidebar.

Browser versions
Latest material
Having trouble viewing some content
RSS feeds
Social bookmarking
Other help

Features / Lists


BROWSER VERSIONS

The History Files has been optimised for versions 5 and above of Netscape and Internet Explorer, Google Chrome, all current and recent versions of Mozilla Firefox, and Samsung Android.

Browsers continue to be updated and, while it may not always be possible to meet the latest specifications at the drop of a hat, the History Files website will continue to be refined so that it offers the best possible browsing experience.

If your browser cannot display specific areas of the site - especially where audio or video media is concerned - error messages will inform you of this where appropriate.

LATEST MATERIAL

To be sure you are viewing the most up-to-date material, click or tap the refresh or reload button on your browser every time you visit or clear your cache.

HAVING TROUBLE VIEWING SOME CONTENT

You may be seeing messages on the site such as 'Sorry, you will need to enable your browser's JavaScript feature to view this content'.

JavaScript is required on many websites in order to run more advanced features which cannot otherwise be used. Having your browser's JavaScript feature disabled means you may be missing out on content.

Below is a short piece of text written in JavaScript which says 'This is your JavaScript test message'. If you can see this then your JavaScript settings are okay. If, however, you see the message: 'Sorry, you will need to enable your browser's JavaScript feature', then you may indeed need to change your JavaScript settings.

If you see the second message, then your first step towards resolving this issue is to make sure you are running the latest version of your browser. If you are using an old version then it is recommended that you upgrade.

Firefox is the primary recommended web browser for use with this site, although Chrome will deliver almost exactly the same experience. Internet Explorer and Microsoft Edge are both deeply flawed and are not recommended for use. Samsung Android native browsers usually shown the site as intended. Other browsers are also available although it has not been possible to test them.

If making sure that you have the latest version of your browser installed does not solve your viewing problem, or you are using a non-Windows platform such as Linux, then you may need to alter your security or JavaScript settings.

For more detailed help with this issue visit the page:

Enabling JavaScript

RSS FEEDS

The RSS feed which lists all of the latest site-wide publications is available throughout the History Files website, via the orange icon in the top navigation bar.

You can also subscribe to existing pages.

To learn more about RSS feeds visit the page:

Help with RSS

SOCIAL BOOKMARKING

Social bookmarking with popular sites such as StumbleUpon is now available for all pages in the History Files website.

As an example, simply click on the icon at the foot of each page to share that page or bookmark it in your online StumbleUpon account.

To discover more about social bookmarking visit the page:

Help with Social Bookmarking

OTHER HELP

If you have any other issues or problems regarding the History Files website, or if you wish to report any errors or discuss any of the topics mentioned here, then please let us know so that we can help. You can contact us via this page:

Contact us